Privacy Policy

Effective Date: March 4, 2025

Shields Elite Cleaning ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your information when you visit our website [www.shieldselitecleaning.com] and use our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you request a quote, contact us, or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Business/Company Name
  • Service Address

B. Non-Personal Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type & device information
  • Pages visited and time spent

2. How We Use Your Information

We use the collected information to:
✅ Provide and manage our cleaning services
✅ Respond to inquiries and requests
✅ Send appointment confirmations and service updates
✅ Improve our website and customer experience
✅ Run promotions and send marketing offers (with consent)

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information:
✔ With trusted third-party service providers who assist in running our business (e.g., payment processors, email marketing platforms).
✔ To comply with legal obligations or respond to law enforcement requests.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:
✔ Request access to your personal information
✔ Request correction or deletion of your data
✔ Opt-out of marketing emails (unsubscribe link provided in emails)

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@shieldselitecleaning.com
📞 Phone: (586) 991-9319

Floor Care & Restoration

Commercial Floor Care
that Restores and Protects

Shields Facility Group provides professional floor care for commercial properties that need more than basic mopping. From routine scrub and recoat programs to periodic restoration, we help extend floor life and keep your facility looking clean and professional. We confirm floor type, condition, and square footage during a walkthrough so scope and pricing stay accurate.

Commercial only
Scrub and recoat programs
Strip and wax restoration
Clear scope + reliable scheduling
Request a Quote Call 313-696-1030 Email Us
Final pricing is confirmed after a walkthrough (in-person or virtual) to verify floor types, total square footage, finish condition, traffic levels, and access times.

What our floor service covers

These are the core floor care categories most facilities need. Your exact plan is customized after the walkthrough.

  • Machine scrubbing for tile and hard floors
    Deep cleaning using commercial equipment to remove embedded soil and improve appearance.
  • Scrub and recoat
    A maintenance option that refreshes shine and protection without a full strip.
  • Strip and wax restoration
    Remove old finish and apply new coats for a full reset on VCT and similar surfaces.
  • Buffing and burnishing
    Enhance gloss and improve appearance on maintained floors with the proper finish.
  • Carpet extraction and spot treatment
    Deep cleaning for carpeted areas and traffic lanes based on soil level and usage.

Floor types we support

  • VCT and commercial vinyl tile
  • Sealed concrete
  • Ceramic and porcelain tile
  • Commercial laminate and LVP
  • Hardwood and specialty surfaces (by request)
  • Commercial carpet and carpet tiles
  • High traffic entry mats and transition areas
  • Other commercial floor types (request a walkthrough)

Service options

  • One-time floor restoration service
  • Quarterly scrub and recoat programs
  • Annual or semi-annual strip and wax
  • Monthly machine scrubbing for tile areas
  • Carpet extraction schedules based on traffic
  • Entryway and vestibule detailing
  • Custom plans for multi-location accounts

How it works

1
Submit your details
We review facility type, floor types, and approximate square footage for the areas you want serviced.
2
Walkthrough confirmation
A walkthrough confirms condition, finish type, access, and traffic areas to keep scope and pricing accurate.
3
Clear quote and start plan
You receive a structured quote and a clear service schedule based on your needs.
Ready for pricing? Submit the quote form and we’ll follow up quickly to confirm details and schedule the walkthrough.
Commercial only • Metro Detroit • Clear scope • Reliable service
Request a Quote Email